Shipping & Delivery

1. Delivery Confirma tion

Please check and confirm your order information ( Name, Address, City, Country, Zip, Phone Number, etc.)

Please contact us if there is incorrect order information, or the order process will be delayed.

 

2 Order Processing

Huarenstore arranges product delivery from Monday to Friday(Holiday excepted).

We generally need 1-2 workdays to deal with your orders, and extra 3 days during peak periods.

We do not undertake any delay delivery responsibility due to the reasons listed below:

      1). Item delivery may be delayed due to stockout.

      2). Incorrect information or address.

      3). Repetition delivery due to no sign.

      4). Natural hazard, transportation, war, etc.

      5). Address beyond we cover.

 

3. Shortage Processing

      Huarenstore will cancel your order and inform you by Email if your order includes products out of stock.

 

4. As the sales tax included in your item, there is no need to pay extra taxes.

 

5. Delivery Method

    To improve your shopping experience, FedEx is our priority for delivery, and USPS or UPS is also available. Please allow 2-7 workdays for the delivery from the date of dispatch.

6. Delivery Fee Freight

     1. Free delivery within territory of 48 states

     2. For Hawaii and Alaska, delivery fee Freight range from $40-$60

    3. Only products of Gemside, German Pool, Sonya and Hannex can be free delivered to Canada

 

Our Customer Service will contact you to cancel the orders and process refunds for you if you have ordered other brands’ products to Canada.

 

 7. Track Order

Please visit express website to check your order delivery state according to the tracking number we offered.Please visit the official website of the express company to check your order  according to the tracking number we offered.

 

Special Explanation
    1. Huarenstore will not charge any fee when customers change delivery address before we send out the item.

    2. Customers have to bear the extra postage fee when changing delivery address after we send out the item ( Generally $12-$15).

   3. Customers have to bear the extra postage fee and other fees if the item returned due to the wrong address.

   4. Huarenstore will arrange chargeback if the item can not be reached successfully due to ( Customer should bear $30 postage fee):

        1). Wrong address information

        2). Can not contact the receiver

       3). Receiver refuses to sign in the item